Assessment of active-offer training and its impact on professional behaviors
Research team
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PIP. Timony (Laurentian U)
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Co-I
A. Gauthier (Laurentian U), J. Bussières (Réseau du mieux-être francophone du Nord de l’Ontario), D. Barbeau-Rodrigue (NOSM U)
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PartnersRéseau du mieux-être francophone du Nord de l’Ontario
Funding organization
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CNFS ($50,000)Period: 2023-2025
Summary
This project aims to evaluate the extent to which training on active offer, provided by the Réseau du mieux-être francophone du Nord de l’Ontario, influences participants’ behaviors in the active delivery of French-language services to clients.
More specifically, we seek to determine whether the training demystifies the concept of active offer, strengthens participants’ skills, and provides them with concrete tools to integrate this approach into their practice to improve access to services in French.